Refund & Cancellation Policy
Introduction
At Cyber VLE (https://cybervlehindi.com/), we strive to provide efficient and satisfactory services for New PAN Card, Lost PAN Finding, PAN Card Correction, Credit Card Bill Payment, Google Play Store Recharge, FSSAI Food License, Udyog Aadhaar (SSI/MSME) Registration, Shops and Establishments Act, West Bengal Government Trade License etc., we have specific policies regarding refunds and cancellations.
1. Refund Policy
- Non-Refundable Services:
All fees paid for Consultancy Services New PAN Card, Lost PAN Finding, PAN Card Correction (NSDL/UTIITSL), Credit Card Bill Payment, Google Play Store Recharge, FSSAI Food License, Udyog Aadhaar (SSI/MSME) Registration, Shops and Establishments Act, West Bengal Government Trade License etc. and verification services are non-refundable once the application has been submitted to the respective authorities.
- Refund Eligibility:
Refunds will only be considered under the following circumstances:
- Payment was made, but the application was not processed due to technical errors on our end.
- Duplicate payments for the same application.
- Refund Process:
To request a refund, users must contact us within 7 working days of the payment date and provide proof of payment and transaction details. Approved refunds will be processed within 7-10 working days to the original payment method.
2. Cancellation Policy
- Application Submission:
Once the application has been submitted to Consultancy Services- New PAN Card, Lost PAN Finding, PAN Card Correction (NSDL/UTIITSL), Credit Card Bill Payment, Google Play Store Recharge, FSSAI Food License, Udyog Aadhaar (SSI/MSME) Registration, Shops and Establishments Act, West Bengal Government Trade License etc., cancellations cannot be processed.
- Before Submission:
If the application has not been submitted to the respective authorities, users may cancel the service by contacting us within 24 hours of payment. In such cases, a cancellation fee may apply.
3. How to Contact Us for Refunds or Cancellations
For refund or cancellation requests, contact us at:
- Email: help@cybervlehindi.com
- Phone: 9046 799 180
- Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM
LEGAL NAME –
KIRON ALI MOLLA (MANAGING DIRECTOR)
CALL NO- 9046 799 180
EMAIL – kironalimolla@cybervlehindi.com
Changes to the Policy
We reserve the right to modify or update this Refund & Cancellation Policy at any time. Any changes will be reflected on this page with the updated effective date